Thoughts and Ramblings

As many of you know, I work on Open Source Software (OSS). This means I release several projects free of charge that I create using my time. I’ve gotten a large amount of appreciation from users, but there is another side that’s quite disturbing. What’s worse is it appears to be indicative of a far more serious problem.

Often a user will ask for a feature that is not implemented. Sometimes I like the feature and it’s something I’ll use myself so I implement it immediately, sometimes it’s one I’ll work on if I have time, and other times I don’t care for it at all so I suggest that others work on it. I take a similar response to bugs, but with respect to whether I can reproduce it. Bugs I cannot reproduce nor fix tend to go unchanged. Most take these responses in stride, but there are some who do not, in particular, those reporting an issue that I cannot reproduce, and fail to give me the required information. A few of these, whom I will call the demanding consumer, demand their wishes to be met entirely at my cost in terms of time and effort. In the past few years, I’ve noticed this group grow in size.

So, I occasionally get asked why I hate Microsoft software so much, and today was a great example of my rationale.

I was working with a tremendous amount of data within Excel. Due to how the data was generated, I actually needed the transpose of the data in the spreadsheet. I spent nearly an hour trying to find the transpose function which used to be in the “Paste Special” function, but now appears to have been removed. I searched the help, and found nothing helpful. Google’s results pointed to the “Paste Special” function which I know no longer contains a transpose.

As I am sure many are aware, the digital TV changeover has been delayed. Several broadcasters elected to change to their digital transmissions on Feb 17th anyway, while others delayed. So what are the results of this delay?

While I was at my parents’ in the country, I did a quick scan of the analog and digital transmissions. My parents are about an hour or hour and a half drive away from two large cities, and before Feb 17th, they could only receive one station in digital (because it was more local). I discovered that the remaining stations fell into one of three categories:

The Simpsons has packaged their season DVDs in unusual ways before, but the eleventh season takes the cake in being both cheap and destructive to the media. The DVDs are wedged in between two pieces of cardboard so tightly that one has to pinch it with two fingers to pull it out, scratching the disk’s surface in the process. What possessed these people to be so callous with delicate media? Do they secretly hope you destroy the disk and have to buy a new one? So, if anyone out there buys this set, get some DVD cases as well, so that you do not destroy the media over the years with this package.

My Grandfather just bought a new pickup, which he enjoyed showing to the rest of the family. Since Ford spent months trying to fulfill his order, he was about to give up when the dealership found a vehicle similar to what he wanted, but included several features he did not want, and thus didn’t pay for. (With behavior like this, no wonder the auto companies are failing, but that’s another discussion). One such item was Sync, by Microsoft.